What is AI visibility, and how do you measure it?
AI visibility is how often, how accurately and how favorably your brand appears in AI-generated answers. You measure it by tracking a fixed set of customer prompts across AI tools over time and recording mentions, citations, sentiment and competitors.
“AI visibility” and “AI search visibility” are now terms people search for, because the old dashboards do not show this. Rankings tell you where a page appears in a list. They tell you nothing about whether ChatGPT recommends you.
A usable measurement program has four parts: a prompt set (the questions your buyers actually ask), a schedule (answers change, so you check regularly), a scoring method (mentioned or not, accurate or not, cited or not, recommended or not) and a comparison against competitors. Layer on AI referral traffic from your analytics and branded search demand, and you have a picture you can act on.
We build that program for you, set the baseline and report on it each month, so the question “are we visible in AI search?” has a real answer. For the work that improves the numbers, see our GEO and AEO services.